FINRA fined and suspended Mengxuan Zhang aka Sharon Zhang, formerly of Cetera Investment Services in Pasadena, California, for falsifying customer signature pages in 2017 and 2018, including an illiquid investment acknowledgement form, alternative investment form, and account application.
According to AWC #2018059411401, ex-Cetera broker Zhang (CRD #6548853) falsified the signature pages on three firm account forms for three different customers, reusing customer signature pages without her clients' express permission, and then purportedly changing the dates on the forms to make it appear that the forms were current.
FINRA's report states that Zhang eventually admitted to a Cetera supervisor that she had improperly modified an original customer signature page, and that in completing the new forms without the customer's express permission, Zhang added information to the forms that her customers had failed to provide, and subsequently did not show the altered forms to her customers for their review.
Cetera discharged Zhang in 2018 after she admitted to reusing customer signatures on account documents, and after a subsequent firm investigation uncovered similar improper recycling of client signatures on additional forms.
If you have invested with Mengxuan Sharon Zhang or with any broker or investment adviser who has falsified forms, forged or reused your signature without permission, or otherwise submitted documents or engaged in transactions without your consent or permission, and the resulting trades have proven harmful to your investments or interests, please call our experienced FINRA arbitration attorneys at The Law Offices of Jonathan W. Evans & Associates at (800) 699-1881 for an investigation and consultation.