Ryan Logan Fined & Suspended for Improperly Changing Client Contact Information, Causing Inaccurate Database

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FINRA suspended former Northwestern Mutual Investment Services, LLC (Newport Beach, California) broker Ryan Alexander Logan and fined him $5,000 for changing customer's personal data and contact information in Northwestern's database, thus causing the firm's books and records to be inaccurate.

FINRA AWC #2014043072601

The findings state Logan changed 41 clients' telephone numbers and e-mail addresses on Northwestern's database in May 2014 without client nor firm knowledge or authorization, shortly before Logan left Northwestern Mutual and subsequently joined MML Investor Services, LLC, also of Newport Beach, CA.

Logan stated that the clients no longer wished to be contacted by Northwestern Mutual, but FINRA investigators maintain that, "Logan made these changes without the knowledge or authorization of the affected clients or the Firm."

Logan's BrokerCheck report indicates two prior regulatory actions initiated by the California Department of Insurance and related to two insurance applications filed, including one with inaccurate information related to a 1999 criminal charge, conviction, and expungement for grand theft out of the Municipal Court of Torrance in Los Angeles county. The record indicates that in 1999, Washington Mutual Bank discharged Logan for theft.

If you have invested with former Northwestern Mutual and current MML Investor Services broker Ryan Alexander Logan of the firm's Newport Beach branch or with any broker or investment adviser whose improper alteration of your personal information, such as phone number, e-mail address or other contact information on file with your firm, has prevented you from receiving information about your accounts or investments, or has interfered with a firm's ability to contact you (or you the firm), and such inaccuracy has proven harmful to your investments or interests, please call The Law Offices of Jonathan W. Evans & Associates at (800) 699-1881 for investigation and consultation.

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